On-Campus Resources
Student Support Services
Student Support Services includes the Wellness Program Specialist Hilda Firempong. As the Wellness Program Specialist, Hilda provides appointments that focus on topics such as goal setting, personal wellness, and graduation consultations. You can schedule an appointment or reach Hilda via email at h.firempong@northeastern.edu.
Virtual Campus Resources
Boston Based Resources
All Northeastern University offices are available to Northeastern students, no matter where in the world you are!
Check out our Resources page to find out more about how these offices can support you.
Disability-Related Accommodations
The Disability Resource Center (DRC) is dedicated to partnering with the diverse population of students, staff, and faculty who we serve at Northeastern and in the surrounding community.
To contact the DRC, email DRC@northeastern.edu or call 617-373-2675.
If you are an incoming student or a current student that is not registered at the DRC, visit the Incoming and Unregistered Students page. This will give you access to the student disclosure form and your DRC portal.
If you are already registered with the DRC, visit the Registered Students page for access to accommodation guidelines and supports as well as your DRC portal.
Religious Accommodations
The Center for Spirituality, Dialogue, and Service (CSDS) explains the university policies on Accommodations for Religious Observance. This includes notes on support for religious groups and programming, the purpose of religious activity on campus, accommodation guidelines, and more. For more information or questions, you can contact CSDS at 617-373-2728 or fill out the CSDS online form.
Off-Campus Resources
General Resources
- Free, confidential, anonymous service that offers students professional counselling, mental health information and connections to local services in Ontario
- Call: 866-925-5454
- Text: GOOD2TALKON to 686868
- Offers a toll-free Ontario wide peer support phone line (and TTY) for lesbian, gay, bisexual, transgender, transsexual, 2-spirited, queer, and questioning young people
- Phone: 416-962-9688
- Provides counseling services through Homewood Health phone counselling service. Mental Health and Substance Use support
- Crisis Hotline: 866-585-0445
- Text: WELLNESS to 741741
- This is a confidential & anonymous service for adults (18+). Please note this is not a crisis line but rather for individuals who are feeling lonely, isolated, anxious, depressed or in need of a friendly ear
- Call: 416-960-WARM (9276)
- Text: 647-557-5882
- Committed to the health, happiness and full participation of the LGBTQ community
- Offers anonymous and confidential professional counselling, referrals and information through technologically based communication, under the age of 20
- Phone: 800-668-6868
- Confidential support and referrals provided by volunteers 24 hours a day. Interpreters available for 151 languages and TTY services available for the hearing impaired
- Phone: 416-408-4357
- TTY: 905-278-4890
- Suicide prevention: Call 833-456-4566 or text 45645
- Provides crisis intervention, wellness and recovery activities, and training and education
- Phone: 416-929-0149 or 416-604-2337
- Crisis Line: 416-929-5200
- Provides a free, secure and confidential service you can call or access online 24/7, to get health advice from college registered professionals or find health services or information
- Phone: 866-797-0007
Spectra Helpline
- Serves Mississauga, Brampton and Caledon. Offers 24 hours anonymous and confidential distress and emotional support lines for anyone who needs a caring, compassionate and non-judgmental listening ear
- English, Caledon: 905-459-7770
- English, Punjabi, Urdu, Hindi Spanish & Portuguese: 905-459-7777
- TTY: 905-278-4890
Breathe2Relax
- Mobile app that teaches breathing techniques to manage stress. Can be applied to those with anxiety disorders, stress and PTSD
MoodKit
- Based in CBT, this mobile app helps people to improve their mood by engaging them in over 200 mood enhancement activities like thought-checking and journaling
Centre for Addictions and Mental Health
- Phone: 416-535-8501 or 800-463-2338
Peel Crisis Services & Coast
- Offers 24-hour crisis intervention services to people with mental illness who are in crisis. Phones are staffed by mental health workers. Outreach is done by a mental health worker and a specially trained police officer
- Phone: 905-278-9036
Grief Resources
Distress Centres of Greater Toronto
- Crisis Line: 416-408-4357
- Survivor Support Program: 416-595-1716
- PARO Helpline: 866-435-7362
- Text: 45645
- Offers asynchronous modules for grief support
Bereaved Families of Ontario – Halton/Peel
- Offers compassion and care for individuals dealing with the death of a loved one
- Phone: 905-848-4337
- Email: info@bereavedfamilies.ca
Culturally Specific Resources
Access Alliance Multicultural Health and Community Services-AccessPoint on Jane
- Provides resources such as healthcare and settlement services for immigrants and refugees
- Phone: 416-760-8670
South Asian Community Health Services
- Offers culturally and linguistically appropriate services for the South Asian community including primary health care, mental health and addiction counselling
- Phone: 647-718-0786
Hong Fook Mental Health Association
- Offers walk in counselling service and group psychotherapy in Mandarin and Cantonese
- Phone: 416-493-4242
- Offers holistic, inclusive mental health and addictions services for racialized communities
- Phone: 416-787-3007 ext.222
Punjabi Community Health Services
- Offers assistance and support regarding Mental Health addiction in English, Punjabi, Hindi, Urdu and Malayalam
- Phone: 905-677-0889
- Offers a Friendship Centre, access to a resource coordinator for culturally relevant supports and a health living program
- Phone: 905-712-4726
- Offers a mental health treatment model that integrates traditional and western approaches, primary health care and a wide variety of programming across three sites in downtown Toronto
- Phone: 416-360-0486 or 416-920-2605
NAN Hope Nishnawbe Aski Mental Health and Addictions Support Access Program
- Provides community driven, culturally appropriate, and timely mental health and addictions support to members of the 49 First Nations communities in the Nishnawbe Nation Territory. 24/7 support available
- Phone: 844-626-4673
- Offers 24/7 immediate help to all Indigenous people across Canada via phone or online chat
- Phone: 855-242-3310
- TAIBU is a multidisciplinary, not for-profit community leg organization, serves the Black Community
- Phone: 416-644-3536
Caribbean and African Canadian Social Services
- Offers a range of culturally safe clinical prevention and intervention mental health services designed to meet the cultural needs of Black children, youth and adults. Individual, family and group counselling available
- Phone: 416-740-1056
- Responds to the need for a Black youth specific service and promotes access to professional, culturally appropriate support for youth, families and schools (9am-10pm)
- Phone: 416-285-9944 or 833-294-8650
Brampton Multicultural Community Centre
- Offers a culturally sensitive and linguistically appropriate Mind Your Health program including counselling, peer support groups, mental health workshops and life skills training
- Phone: 905-790-8482
Trauma and Assault Resources
Trillium Hospital-Crisis Intervention Team
- Offers assessments and counselling to adults experiencing a mental health crisis. This can include people suffering from depression, anxiety, relationship difficulties, stress, family crisis as well as those who are suicidal or family members of trauma victims
- Phone: 905-848-7495
- Crisis Line: 905-848-7100 (ask hospital operator to page the Crisis Intervention Team)
- An anti-violence organization providing shelter, counselling and advocacy supports for women, Two-Spirit, gender queer, trans and non-binary folks and their children experiencing any form of violence in Peel Region
- Phone: 905-403-9691
- Is a culturally grounded, fully confidential helpline for Indigenous women available in 14 languages across Ontario
- Phone: 888-200-9997 or 885-554-HEAL (4325)
*Designated Sexual Assault Centre for the region of Peel
- Charity organization that offers psychotherapy services for all persons 12 and older who have been impacted by relationship and sexual violence
- Phone: 905-792-0821 or 800-810-0180
- Offers a 24 hours telephone and TTY crisis line to all women who have experienced abuse
- Phone: 416-863-0511
- GTA TTY: 416-364-8762
- Mobile Phone: #SAFE (#7233) — Bell, Rogers, TELUS and Fido
Crisis Resources
National Suicide Hotline
- 24/7 Crisis support — Phone: 988
Toronto Rape Crisis Centre/Multicultural Women Against Rape
- Non-profit feminist organization committed to fighting violence against women and children providing non-judgmental peer support to survivors of sexual violence and to work toward the eradication of violence against women and children
- 24/7 Crisis Line: 416-597-8808
- Provides immediate crisis response, intervention and prevention services which are responsive to the needs of individuals, families and communities affected by crime and sudden tragedies
- 24/7 Crisis Line: 416-808-7066
My3App
- A safety plan tool that helps people who are at high risk for suicide. Helps them to develop a written list of coping strategies and sources of support
Hello Cruel World
- An application for iPhone and iPad offering 101 alternatives to suicide
Suicide Safety Plan
- An application that guides the user through a customized safety plan until they feel safe
ONTX (Ontario Online and Text Crisis and Distress Centre)
- Available 2pm-2am daily
- Phone: 416-408-HELP (4357)
- Mobile Phone: 741741
Region Specific Crisis Teams
24/7 Mobile Crisis Response Teams in Toronto
Toronto
Gerstein Centre Crisis Line
- Phone: 416-929-5200
- Service borders: south to the lake, north to Eglinton, and then north to Highway 401 (between Bathurst and Bayview), east to Bayview to Danforth and then to Victoria Park, west to Islington Ave.
St. Mike’s Hospital Mobile Crisis Team
- Accessible through 911 (no direct number)
- Response team consists of a police officer and a mental health nurse
St. Joseph’s Hospital Mobile Crisis Team
- Accessible through 911 (no direct number)
Scarborough/East York
Scarborough Hospital Regional Mobile Crisis Team
- Accessible through 911 (no direct number)
York Region
Community Crisis Response Service
- Distress Centre: Toll Free: 855-310-COPE (2673)
Peel Region
Mobile Crisis of Peel
- Phone: 905-278-9036
- 24 hours, 7 days a week (Mississauga, Brampton, Caledon)
Credit Valley Hospital
- Emergency Department: 905-813-4141
- Hours: Monday-Friday, 9:00 a.m. to 11:00 p.m. Saturday, Sunday and statutory holidays, 11:00 a.m. to 11:00 p.m.
- The mobile crisis team only meets with individuals who are registered in the emergency departments at either Credit Valley Hospital or Mississauga Hospital.
- Note: Emergency Department is unable to offer medical advice over the phone.
Medical Advice
- Call Telehealth: 866-797-0000
Hamilton
St. Joseph’s Hospital Crisis Outreach and Support Team (COAST)
- Phone: 905-972-8338
Halton
Crisis Outreach and Support Team (COAST):
- Phone: 877-825-9011
- Covers: Oakville, Milton, Georgetown, Acton and Burlington
Non-Emergency Contacts
NUPD: 617-373-2121 (International number: 857-214-5332)
Toronto Police Service: 416-808-2222
Peel Regional Police: 905-453-2121
York Regional Police: 866-876-5423
Halton Regional Police: 905-825-4777
Hamilton Police Service: 905-546-4925