On-Campus Resources
Student Health Center
The Student Health Center on our Oakland campus provides same- or next-day appointments for routine health needs and free, unlimited 24/7 care for urgent issues via video chat. In addition to our campus location, students can access One Medical offices nationwide, including locations in nearby Berkeley accessible by campus shuttle.
- Location: CPM, Room 117
- Phone: 510-431-1108
- Email: northeastern@onemedical.com
Oakland Department of Public Safety (DPS)
DPS has a fully staffed public safety office of trained professionals who are charged with keeping the campus safe. Dedicated officers monitor campus traffic, patrol the grounds, respond to emergencies, and secure campus buildings.
The Oakland campus is equipped with 24-hour emergency call boxes located in the following parking lots: Richards Road, Post Road, CPM, Orchard Meadow, Prospect Hill, and the Wetmore gate. See the emergency phone locations on the Oakland campus map (PDF).
- Location: CPM, Room 113
- Emergency Phone: 510-430-3333
- Non- Emergency Phone: 510-430-5555
- Email: oaklandsafety@northeastern.edu
Counseling and Psychological Services (CAPS)
CAPS will help guide you to the services that best meet your needs and encourage you to schedule an initial appointment with a CAPS therapist for assessment. CAPS is a confidential resource for NU students on the Oakland campus. This means that members of the CAPS staff are not required to report incidents to the OUEC. Other confidential resources can be found on the Support for Students page.
- Location: Cowell
- Phone: 510-430-2111
- After hours crisis line: 510-430-2111 and then press “1”
- Email: oakland-counseling@northeastern.edu
Office of Health and Wellness
The Office of Health and Wellness will help you live your best, healthiest life while you’re on the Oakland campus. Throughout the year, Northeastern staff partner with student organizations to host activities and workshops promoting healthy attitudes and choices.
- Location: Sage Hall, Room 144
- Phone: 510-430-2143
- Email: oaklandhealth@northeastern.edu
Community Health Resource Center
The Community Health Resource Center is a student-run, on-campus space that provides confidential, safe access to information and resources for all genders.
Location: Rothwell Center, Room 158
Student Access and Support Services (SASS)
SASS provides advising, advocacy, and all necessary accommodations to help students with various abilities thrive at Northeastern.
- Location: Sage Hall, Room 142A
- Phone: 510-430-3307
- Email: oaklandaccess@northeastern.edu
- Request Accommodations
Residential Security Office
RSO assists residents and parents, maintains a special access list, pages residence life staff, notifies public safety of any security breaches or emergency issues, and monitors of all proctor stations.
- Location: Sage Hall, Room 137
- Phone: 510-430-2188
Virtual Campus Resources
Boston Based Resources
All Northeastern University offices are available to Northeastern students, no matter where in the world you are!
Check out our Resources page to find out more about how these offices can support you.
Off-Campus Resources
Community Resources
Alameda County Crisis Support Services
- If you or someone you know is struggling with difficult life circumstances or uncomfortable thoughts and emotions we are here to help. You do not need to be experiencing suicidal thoughts or feelings to call. Trained crisis intervention counselors are available to receive crisis calls and give supportive counseling 24 hours a day, every day. Translation is available in more than 140 languages. We also offer teletype (TDD) services for deaf and hearing-impaired individuals.
- 24/7 Crisis Line: 800-309-2131
A Safe Place (Oakland)
- Our mission at A Safe Place is to decrease domestic violence by providing victims, survivors, and their children with a safe shelter and resources to break the cycle of violence through outreach and education to at-risk populations and diverse communities
- 24/7 Crisis Line: 510-536-SAFE (7233)
Alameda Health System (Oakland)
- Sexual Assault Response & Recovery Team (SARRT)
- Unique hospital and clinic-based program that addresses both domestic violence (DV) and sexual assault (SA)
- 24/7 Crisis Line: 510-534-9290
Bay Area Women Against Rape (BAWAR) (Oakland)
- The first rape crisis center in the country. It was founded with the two-part goal of establishing a place where survivors of sexual violence could receive the quality counseling and advocacy they need, and to provide community education around these issues.We are here to believe and validate the community we serve in a trauma-informed, culturally appropriate and accessible way
- 24/7 Crisis Line (English/Spanish): (510) 800-4247
San Francisco Women Against Rape (SFWAR) (San Francisco)
- Provides resources, support, advocacy and education to strengthen the work of all individuals, and communities in San Francisco that are responding to, healing from, and struggling to end sexual violence
- 24/7 Crisis Line: 415-647-7273
Criminal Reporting
Legal Resources
Alameda County Family Justice Center (ACFJC)
- If you have reported the incident to the police, the ACFJC can help you understand your rights, provide assistance and advocacy, including access to financial support through the Victims of Crime program as well as counseling and support groups
- Phone: 510-267-8800
Asian-Pacific Islander Legal Outreach
- Legal advocacy, cultural and linguistic support for families of Asian or Pacific Islander race or ethnicity who have experienced domestic violence or sexual assault
- Phone: 510-251-2846
- For legal assistance with issues related to domestic violence, housing, immigration, access to health care and other issues
- Legal Advice Line: 800-551-5554
Family Violence Law Center (FVLC)
- FVLC helps diverse communities in Alameda County heal from domestic violence and sexual assault, advocating for justice and healthy relationships. We provide survivor-centered legal and crisis intervention services, offer prevention education for youth and other community members, and engage in policy work to create systemic change
- 24/7 Crisis Line: 800-947-8301
Medical Treatment
Highland Hospital Emergency Department
- Phone: 510-437-4800
- Location: 1411 E 31st St, Oakland, CA 94602